Effective Date: 01/02/2024

Welcome to LP Heating and Plumbing. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it’s used, and the measures we take to protect your personal information. This policy applies to all services offered by LP Heating and Plumbing LTD, including our emergency and maintenance services, and our website.

1. Information Collection

We collect information to provide better services to all our users. The personal information we collect includes, but is not limited to:

• Name
• Address
• Phone number
• Email address

This information is collected through various methods such as service requests, website forms, and during the provision of our services.

2. Use of Personal Information

The personal information we collect is used in the following ways:

• To provide emergency and maintenance services
• For billing and to process payments
• To communicate with you about services or offers
• To improve our services and customer experience

3. Sharing of Personal Information

We do not sell or rent personal information to third parties. Personal information may be shared with third parties in the following circumstances:

• To comply with legal obligations
• To protect the rights and safety of LP Heating and Plumbing LTD and its users
• With service providers performing services on our behalf

4. Google Ads and Google Analytics

We use Google Ads to market our services and Google Analytics to understand how visitors interact with our website. These tools collect information such as website traffic and user interactions under our instructions. For information on how Google uses data when you use our site, please visit Google’s Privacy & Terms.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. These technologies are also used in relation to our Google Ads and Analytics usage. Users can control the use of cookies at the browser level.

6. Data Security

We take appropriate measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

7. User Rights

Users have the right to access, correct, or delete their personal information. Please contact us using the information below to exercise these rights.

8. Policy Updates

We may update this privacy policy from time to time. We will notify users of any changes by posting the new policy on our website.

9. Contact Information

For questions regarding this privacy policy or the practices of this site, please contact us at:

LP Heating and Plumbing LTD. is committed to protecting your privacy and ensuring you have a positive experience with our services.